Hi Paul,
What a proud family of Potters! Great to hear :)
Our City 7s free Early Bird Season Card offer is for members from 2011/12 up to present date, which covers members up to Under 11. Purchases must be with a paying adult and by telephone or Ticket Office visit.
All members, past and present, will have been sent a letter. However, if you haven't received anything, please send details of family name & address to supporters@stokecityfc.com .......then we will check our records and get straight back.
Happy to help!
Thank you for your support! #IAMSTOKE
Hello Tony,
Thanks for this. Any credit/debit card payment issues from earlier today were outside of SCFC control, but we are certainly up and running now. Sorry to all our fans for any issues caused.
Are you still having problems? Please ring the Ticket Office on 01782 367599 or email supporters@stokecityfc.com if problems persist.
Thank you for your support! #IAMSTOKE
Hi Francis,
Can I ask whether you're using an Apple device? If so, the problem may be linked to the fact that Flash Player is needed to purchase your card. Apple devices do not support Flash Player.
If problems persist, then please contact supporters@stokecityfc.com
Thank you for your support! #IAMSTOKE
Hi James,
See below....
Thanks for your support! #IAMSTOKE
Hi YSS,
Some feedback straight out of the Ticket Office......
Opening hours are Mon-Fri 9-5.30pm and Sat 9-2 non matchdays. We are open up until kick off tomorrow and after the final whistle for 30 mins. If it’s v.busy, then from 1 hour before the game, we will only be serving supporters for the match. We will be doing some late opening times and opening on a Sunday towards the end of the Early Bird period which will be advertised on the website.
Thanks for your support! #IAMSTOKE
Hello Richard,
There are no plans this coming season to set up the 4-month payment scheme. 12 month direct debit is the only option provided for 2015-16. We hope our fans find it useful and a real aid to financing their cards.
Thank you for your support! #IAMSTOKE
Hi Richard,
To change a name on a Season Card, you need to provide written authorisation from the original Season Card holder stating that they won’t be renewing and are relinquishing their seat. Hope this helps?
Thank you for your support! #IAMSTOKE
Hello,
Good question! The only way to guarantee your seat for next season is to renew by March 31st.
We hope to have you with us.
Thank you for your support. #IAMSTOKE
Hello Karl,
Your MyStokeRewards points can be redeemed against the cost of your Season Card. We're really happy to provide this benefit. Of course, you are then free to spread the rest of the payment across 12 months direct debit.
Thanks for your support. #IAMSTOKE
Hello Mark,
Thanks for this. Our Under 21 price is for both students and non-students. We do not make a distinction or offer an additional discount.
However, we are sure that from just £14.15 per game, the Under 21 cards provide real value for Stoke supporters both in/out of Higher Education.
Thanks for your question & your support. #IAMSTOKE
THANK YOU TO EVERYONE WHO HAS RENEWED SO FAR. AS YOU'D EXPECT, A VERY BUSY MORNING AT THE BRIT, BUT WE WOULDN'T HAVE IT ANY OTHER WAY.
FANTASTIC SUPPORT!!
Hi Jackie,
Thanks for your email. Full price Season Cards can be bought online, not free ones. All you need to do is just buy your own seat.
The Ticket Office will issue the Free Carer's card to you if you ring them at any point (01782 367599)
Many thanks for your backing. #IAMSTOKE
Hi Simon,
Thanks for the kind words. We're committed to making football as affordable as possible for loyal fans like you :)
Prices are £150 and you can certainly 'add to your basket' and spread the cost.
Thank you for your support. #IAMSTOKE
Hello Francis,
We're regularly checking the website on several computers and it appears fine. Lots of sales going through!
Could you please contact the Ticket Office on 01782 367599 and let them know at which stage the problems occurs & they'll talk you through....or even process the sale?
Thanks for your support. #IAMSTOKE
Hi Gary,
That's not a problem. As long as you have both Client Reference numbers then you can do that either in-person, on-line or by phone!
Thanks for your support! #IAMSTOKE
Hi James,
You're quite correct. That's a very popular stadium area and there are currently only 4 seats together on Row 3. We hope you decide to join us - either in Block 30 or some other part of the Brit!!
Thank you for your support! #IAMSTOKE
Hi Steven,
Top man for renewing!! Just had an update from Ticket Office and we will certainly allow you to pay any difference after the Early Bird period.
The Ticket Office are v.busy at the moment, but perhaps ring them later on 01782 367599 or send an email to supporters@stokecityfc.com for more information.
Thank you for your support. #IAMSTOKE
Welcome to Stoke City Football Club's Q&A for 2015/16 Early Bird Season Cards